The hotel is still known for its grandeur and luxury, and the lobby is still remembered as an exciting place through which to watch guests and visitors pass. With the reputable Felix restaurant on the 28th floor, what's up with "The Lobby"?
There is nothing special about the food, but unfortunately on the last visit, the service was wanting: coffee came instead of tea; then hot tea came without the strainer, plus the tea had a fatty film afloat. Club sandwich came only sliced in half, not quartered; when my friend asked if the usually quartered "Club Sandwich" could be cut the same way, the waiter demured, saying that this was how it was presented. Well, the customer won.
In other places with the same reputation, wait staff would have come and refill the teacup, refill the hot water, or even ask if anything else or anything more was needed. The place was not chock full, but hardly any wait staff was to be found. I would still come back, but let's hope the service does not go southward.
Original photograph taken from the Peninsula Website. © All Rights Reserved
